Privacy policy

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Ellila designs

Last updated: October 20, 2018

Ellila Designs ("us", "we", or "our") operates www.elliladesigns.com (the "Site"). We consider the privacy of our visitors to be extremely important. This privacy policy document describes in detail the types of personal information is collected and recorded by the site and how we use it. 
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.


INFORMATION WE COLLECT
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information"). 

Like many site operators, we collect information that your browser sends whenever you visit our Site.  
This  may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. Additionaly, as you browse the Site, we collect information about the individual web pages or products that you view, what websites of search terms referred you to the Site, and information about how you interact with the Site.  IP addresses, and other such information are not linked to any information that is personally identifiable, we refer to this automatically-collected information as ("Device Information")

HOW WE COLLECT DEVICE INFORMATION
    "Cookies"
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
    "Log Files"
Log files track actions occurring on the Site, and collect data including your IP adress, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    "Web beacons", "tags" and "pixels"
Web beacons, tags and pixels are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address and phone number).  We refer to this information as ("Order Information")

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW  WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud;
and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

HOW WE SHARE YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. 
Shopify
You can read more about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy
Mailchimp
You can read more about how Mailchimp uses your Personal Information here:
https://mailchimp.com/legal/privacy
Google Analytics
you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
When you register for our newsletter, we will maintain your Personal Information for our records until you unsubscribe from our newsletter.


MINORS
The Site is not intended for individuals under the age of 13.


COMMUNICATIONS

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that ...


SECURITY 

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


ONLINE PRIVACY POLICY ONLY
This privacy policy applies only to our online activities and is valid for visitors to our website and regarding information shared and/or collected there. This policy does not apply to any information collected offline or via channels other than this website


CHANGES TO THIS POLICY
This Privacy Policy is effective as of october 20, 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.


CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy(at)elliladesigns.com or by mail using the details provided below:

  Maria Rosseelsstraat 18, Belsele, 9111, Belgium